Cecotec, market leader in Spain, has created a complete network of its range of robot vacuum cleaners, of which this one is a part. Conga 1290 series.
Conga series 1290 | |
Navigation technology | iTech Gyro |
Autonomy (min) | 160 |
Noise (decibels) | <64 |
Diameter (cm) | 32,5 |
Height (cm) | 7,5 |
Dry/wet deposits (ml) | 400/480 |
High efficiency filtering | Si |
Programmable | Si |
Speeds | 3 (Eco-Normal-Turbo) |
Suction Power (Pa) | 1.400 |
Cleaning modes | 7 |
Assessment | 92 |
The 1290 is one of the robots that include an intelligent navigation system, based on iTech Gyro technology, to achieve complete home cleaning. Unlike cheaper robots, with real-time navigation systems, which make more or less random movements, the Conga 1290 divides the home into quadrants, which it moves through in orderly movements to cover 100% of the surface.
This model It is no longer for sale, but you have another similar one, but more advanced and with greater features, Conga 1790; If you wish, you can see our in-depth review:
En este sentido, This robot is suitable for those who want a modern and advanced robot, for a very reasonable price, just a few euros above what the super sales cost Conga Excellence 990.
In some cases, it is possible that you see in a store or they tell you about the Conga 1292. It is the same model as the Conga 1290; Simply put, Cecotec differentiates them based on the distribution channel.
Table of contents (click to show/hide)
Conga 1290 series: valuation
La Conga Series 1290 has obtained a 92 out of 100 rating. It maintains some of the features that made the Excellence 990 a success, but it has been completely renewed, being configured as a robot with a much superior design and quality of materials, more powerful and with interesting improvements in the mop and scrubbing system, as we will tell you throughout this analysis.
Conga 1290: contents of the box
Commissioning of the Conga 1290
The first charge of the robot should be about 12 hours, to ensure good operation and durability of the battery (in the manual, the manufacturer recommends a minimum of 5 hours). Subsequently, 3-4 hours will be enough to achieve a full charge.
The location of the charging base should be in a place where the robot has enough space to detect and maneuver it properly. For this reason, the brand recommends that there be approximately one meter on each side of the base and two meters forward (although it is not totally essential, because the robot is capable of maneuvering in less space). It is advisable that the base be firmly supported somewhere (usually on the wall), so that it does not move when the robot is charging.
When the robot is loaded, we can put it to work using the button on the top of the robot. Also we can operate it comfortably through the remote control: start or stop it, change between the various modes that the device has, choose the scrubbing mode, choose the power level, program it, etc.
Operation of the Conga series 1290
La Conga Series 1290 has intelligent navigation with room mapping, based on iTech Gyro technology, also available in Series 1190 and 1390. The fundamental differences of these two robots with the Conga 1290 are that the 1190 does not have a drive pump technology to dose the scrubbing water, while the 1390 includes Wi-Fi connectivity and management through a mobile app.
La Conga 1290 has orderly navigation, thanks to its gyroscopic technology. Taking the charging base as a starting point, the robot divides the rooms into quadrants, which it travels in straight lines, until the entire surface is completed. This optimizes cleaning, since no area is left uncleaned, and improves the efficiency of the robot, since it finishes in less time than a device with random navigation.
In addition, this technology allows you to map the home, so that He knows where he has gone and where he has not, where he is, and what is the best route to return to the charging base.
Its reduced height, only 7,5 centimeters, allows the Conga easily sneak under furniture, to clean those areas that are difficult for us to access. If dirt accumulates in a specific area, it has an area mode, which allows us to exhaustively clean a 2x2 meter area.
La Conga 1290 has 2 side brushes, which allow it to collect a large amount of dust as the robot advances. Thanks to its design, it does a good job on edges and corners, trapping the dirt that usually accumulates in those areas. Its new motorized central brush has a design in two materials, bristles and silicone, which helps it better capture and remove dirt from the inside of the robot., where the combination of its EPA filter and a filter mesh keeps up to 99,7% of the microparticles of dust and mites, achieving a cleaner environment.
La Conga Series 1290 has a high suction power of 1.400 Pascals, which achieves great cleaning efficiency. Besides, It also does a fantastic job on carpets, as it applies maximum power automatically, thanks to the Turbo Clean Carpet system that it incorporates, and is capable of lifting those that are up to 20 millimeters thick.
What's more, In cases where we need or want to carry out a more thorough cleaning, the Conga Series 1290 has Deep Cleaning mode, which makes several passes through the same areas, to achieve an exceptional result.
If you have pets, the 1290 can be a great ally in your home, thanks to its high power and its rotating central brush, which collects hair very well. And, since it emits less than 64 decibels, it won't bother your favorite animals.
Programming Languages
La Conga Series 1290 can be programmed, in a simple way, through the remote control. This way, when you get home, you will always find it clean. In the video you can see how easy it is.
Conga, the robot that scrubs
The new range of Cecotec robots reinforces one of the features that its users liked the most, that of scrubbing. After the success achieved by the Conga Excellence and the Excellence 990, with its 4 functionalities in a single device, is now enhanced with various improvements, so that this Conga 1290 and its range sisters are even more efficient than their predecessors.
The water tank of the Conga 1290 is about 480 milliliters (above the one mounted on the Excellence, of 300 ml), of which approximately 250 correspond to the water itself, and 230 to the solids tank that this incorporates (since the Conga It is capable of scrubbing and vacuuming at the same time, something that few do). In any case, a capacity much higher than that of some Chinese robots, which are around 100.
Moreover, This robot has 3 scrubbing levels, thanks to its Cleaner Deluxe technology. The High mode is suitable when a high flow of water is needed (for example, to clean the kitchen), the Medium is appropriate for daily scrubbing, while the Low is more superficial, and therefore, the best for the most delicate floors, as it performs superficial scrubbing.
La Conga Series 1290 incorporates intelligent water dosing, using a drive pump. In this way, it controls the water level, pressure and flow, to achieve perfect wetting of the mop, in contrast to other competing robots, which have simpler systems, and can create small puddles if used. they get stuck
Also, also has Circle Start technology. Thanks to it, the robot starts mopping by making concentric circles, to soak the mop more uniformly, thus achieving a more professional result.
To all this, another of the improvements that Cecotec has incorporated in this new range of robots is added, the new mop with two different types of roughness, which better traps dirt.
If you want greater cleaning, you can add non-corrosive floor cleaner, in an approximate proportion of 10 milliliters per 100 of water, and you will get a shiny floor, as well as a fresh and scented environment.
The result obtained by the robot when scrubbing is good, especially if it is used regularly. It may not be comparable to what a person can achieve by scrubbing by hand, but it is very useful on a daily basis.
The mop can be used with water, to scrub, or to sweep, in which case, we simply have to put the liquid tank without water. Thanks to its two materials, it effectively traps dust, and if you moisten it slightly with a special mop spray, the result will be excellent.
Cleaning modes
La Conga 1290 Series is highly configurable, since it has 3 power levels: Eco, for superficial cleanings, Normal, for everyday use, and Turbo, for those situations in which maximum power is required. In addition, it has seven cleaning modes, so it can be adapted to any surface and circumstance:
The most common way to work with the robot will be to press play. The Conga 1290 will use its gyroscopic navigation system to cover 100% of the surface, dividing it into quadrants through which it will travel in an orderly manner, in the form of big S's. Furthermore, thanks to its room mapping and memory, it is capable of returning to the charging base via the fastest route.
Mode 1 (edges): it is a mode that robot vacuum cleaners usually include, to remove all that dirt that usually accumulates in corners, skirting boards or around the legs Furniture.
Mode 2 (area): if you have dirt accumulated in a specific point of the home, or you have dropped something on the floor and it has scattered, the area mode is perfect, since it will clean an area of 2x2 meters.
Mode 3 (Auto/Random): the robot will navigate randomly, so it can pass through the same place several times.
Mode 4 (Deep Cleaning): if what you need is maximum cleaning, this mode is appropriate. In it, la Conga will make several passes, in an orderly and intelligent manner, to achieve a thorough cleaning.
Returning home: as usual, the Conga 1290 automatically returns to base when its battery is low, but you can send it manually to the base, if you wish, using the house-shaped button on the remote control.
Furthermore, the Conga 1290 has a manual mode, which serves to operate the robot manually using the remote control, through the direction arrows on the remote control, as if it were a remote-controlled car.
Advantages of Conga series 1290
It is a Conga
After the success obtained by the Conga Excellence 990, Cecotec continues to offer its range of robot vacuum cleaners Conga a high quality-price ratio, offering more quality and features for a price similar to that of its predecessors.
4 in 1 robot
La Conga 1290 is a 4-in-1 robot, something that not many robots on the market can boast of, since sweep, vacuum, mop and scrub. And, what's more, it is capable of doing all the functions at the same time. And, above all, to do them well.
Room mapping
The 1290 has a gyroscopic system that allows it to map rooms, to cover 100% of the surface and not leave anything uncleaned.. This optimizes movements, achieving greater efficiency and finishing the cleaning in less time.
Professional scrubbing
Its perfect dosage of water, by means of a drive pump, the Circle Start system for a perfect soaking of the mop and its 3 scrubbing levels They achieve excellent results when scrubbing.
Effective in cleaning
Their 1.400 Pascals of suction power and its 3 power levels They allow you to clean effectively and appropriately for each circumstance. In addition, its new two-material motorized central brush and two-texture mop also help to better trap dirt.
Highly configurable
La Conga 1290 has 3 power levels, so you can choose the one that best suits you, and has 3 scrubbing modes, to better adapt to the type of floor to be cleaned. Furthermore, it has 7 cleaning modes, and includes the possibility of defining restricted areas, which the robot will not access, using the magnetic strip it includes.
Silent
Its 1.400 Pascals of suction power are not an obstacle for the Conga 1290 continues to be very quiet, since It does not reach 64 decibels. This way, you can carry out other activities without disturbing you or your neighbors.
Great job on rugs
La Conga 1290 works very well on carpets, since it has the Turbo Clean Carpet system, so that it works at maximum power when it detects that it is on one of them. Besides, is able to climb thick carpets (up to 2 centimeters thick), an issue with which many robots have great difficulty.
Drawbacks
It is not easy to find fault with it, but we can point out as the most important deficiency that it does not have control through a mobile app. In this sense, if you want to have this possibility, its range sister, the Conga series 1390 It can be an excellent alternative, since it is a robot that shares almost all the characteristics of the protagonist of this analysis, but, in addition, it can be controlled through a smartphone application, compatible with iOS and Android, and for a very similar price. to the one of the Conga 1290.
Opinions on the Conga 1290
It is ideal, I have it programmed to work every day, and it is perfect. On weekends he mops the floor. Great features and very complete.
I don't know how he does it, but he removes dirt every day. Totally recommendedI use it every day and I find it very good.
I am very happy with the purchase, It doesn't leave marks when mopping, and vacuuming the carpets is great..
Guarantee
La Conga 1290 is manufactured by the Spanish company Cecotec. In this way, you have a 2-year warranty and technical service in our country (and in our language), unlike Chinese robot vacuum cleaners, in which the warranty can be one or two years, depending on where it is purchased, and managing a repair or complaint can be complicated, due to the language and the distance.
Maintenance
As with any robot vacuum cleaner, it is advisable to perform maintenance to ensure the proper functioning of the robot throughout its life. Therefore, the central roller and side brushes, as well as the high-efficiency filter, must be cleaned after each cleaning. To remove the hairs from the central brush, in a simple way, you can use the tool included to cut them previously.
Depending on how frequently the robot is used, the brushes and filter should be thoroughly checked approximately every 6 months to see if they need to be changed. Spare parts, if necessary, can be purchased on the official website.
It is also advisable to clean the sensors and wheels and wheels, for better functioning of the robot.
Why buy one Conga series 1290
If you're looking for Effective robot, with high suction power, an advanced navigation system, which allows it to clean 100% of the surface of your home, and a high autonomy, the Conga Series 1290 could be your choice.
Si prefieres compare un Spanish robot vacuum cleaner- 4 in 1, highly configurable, with 3 power levels, 3 scrubbing modes and 7 cleaning modes, and at a very reasonable price, the 1290 can be an excellent option.
Cecotec, cutting-edge technology for cleaning your home
The Spanish company Cecotec has been working since 1995 to offer more for less. Thanks to its good quality-price ratio, it has managed to position itself as one of the leaders in the small appliance sector in Spain., fighting with the large multinationals in the sector.
In the area of vacuum, its range of vacuum cleaners Conga managed to position itself as the market leader for many consecutive weeks, thanks to the Excellence 990. Now, Cecotec has carried out a complete renewal of its range, offering more technology and features, at even more reasonable prices.
If you want to know some advanced models of the range Conga or learn more about Cecotec, the manufacturer of Conga, we invite you to see our articles:
Hello, Ana E, thank you for coming to our website.
On page 14 of the manual you can see how it opens, pull gently, and pay attention to the opening direction (on one side it is hinged and on the other it opens). It is true that the first time it is opened it may be a little harder.
All the best
I have one Conga 1290 and I can't open the waste tank that comes next to the scrubbing tank. I understand it must be opened to remove dirt, clean the filter, etc. As? I'm afraid of breaking the plastic. 🙁 Thank you.
Hello good. I would like to know how I have to make it map my house correctly, since I live in a duplex and it has two floors or if this robot could have a problem with that
Thank you
Hi George, thanks for stopping by.
No, you do not have any problem with this robot in that sense, nor do you need to do anything special, since it maps the floor plan of the house, but it does not save the map, it only uses it to know where it has passed and optimize the route, so that it does not affect him that they are two different plants.
All the best
Hello, Jesus, thank you for visiting us.
Well, with that data, we wouldn't be able to say, we're sorry; have you tried restarting it? If that doesn't work for you, we recommend that you contact Cecotec.
All the best
Thank you very much for answering so quickly.
I'm going to try to see.
All the best
Good afternoon my Conga 1290, it turns on and goes backwards about 20/30 cm, beeps and turns off.
I have cleaned the side brushes, the 360º wheel, emptied the filters and cleaned the sensors.
Still I can't get it to work properly again.
Thanks a lot for everything, kind regards
Hi Sandra, thanks for stopping by.
Although the manual says 5 hours, it is usually recommended (both in this robot and in many others) that the first charge be long-lasting. In fact, Cecotec on its website, in the Conga 1290 says "Must be charging for 12 hours before first use." In subsequent charges, 3-4 hours will be enough.
All the best
Thank you very much for the response.
I have another question, I have disassembled the central brush to clean it as the guide puts it and now there is no way to assemble it.
Hello again, Sandra.
Normally, the brushes are different at the ends and have a part that is inserted into a gap; in the case of the Conga, one of the parts is usually square or hexagonal in shape, this is the one that you have to put first in the corresponding hole in the robot, once this is inserted, the other rests on it, and then you close it with the lid, until you make click. To put the lid on, notice that it has some tabs to insert first.
All the best
Hello, Flor, thank you for visiting our website.
No, in the case of the Conga 1290, does not have loading and continuation, so if it has not finished, it will not end where it left off.
All the best
Hello, Arantza, thank you for coming to our website.
Yes, that's right, the tank without a mop is the dry one, it would be the one you would normally use for cleaning when you don't want to mop, while the one with the mop is the one you would use when you mop (it also has a section for solid dirt, well the robot will mop and vacuum at the same time). You can also use the dry mop on hard floors to shine (and if you moisten it with mop spray, it will make them shiny).
All the best
Good afternoon, it just arrived and I see that there is a tank to which the mop sticks and can be filled with water, and another separate one that neither mops nor water is put in. Is one used for vacuuming and the other for scrubbing? Do I have to change from one to the other depending on what I want to do?
Hello, Ana, thank you for visiting us.
The red light is indicative of some type of incident. It could be that the battery is low, or there is a problem with the anti-collision sensors or wheels. Try cleaning the sensors and wheels, see how it goes.
All the best
Hello, Jorge, thanks for visiting us.
To charge it, plug in the charging base, preferably located in a central location in the house, and where the robot has room to maneuver.
To charge the robot, it has to be turned on, there is a side switch that can be used to turn it off and on.
You will have to put the terminals of the robot (two metal plates underneath) in contact with the terminals of the charging base, and leave it there for a few hours. The robot will flash while charging, and stay solid when fully charged.
All the best
Hello, Pedro, thank you for coming to our website.
Try putting it in random mode instead of Gyro mode and see how it behaves. If you see that it continues doing the same thing, we recommend that you contact the Cecotec SAT.
All the best
Good afternoon,
How long is recommended for the first charge?
In the manual it says 5 hours, but they told me that you have to leave it longer.
Could you help me?
Thank you
Could someone tell me how to upload my conga 1290? Because I watch a lot of videos about "look how well it cleans", but none of them tell me how to start it... For now, the only thing I know is that I have it plugged into the charger and all it does is flash a light and beep... and no does it move.
Hello
I've had the 1290 for a few months, and at first it worked well. It took about two hours and left the house (about 130 meters, with many obstacles) very well.
But for some time now, it has happened to him that after between 10 and 20 minutes, he turns red and goes back to his "home", without even having passed through certain rooms... the cleaning being totally incomplete. The battery is not because I activate it again manually, and it lasts the same again (this time is variable)...and even a third time...
I have tried to reset the mapping and programming (because another thing is that sometimes it jumps as programmed and sometimes not), and I don't know how to do that "reset to zero"... there must be a reset to factory data, right? Maybe this will solve it for me...
Hello, Alberto, thank you for coming to our website.
If you haven't done so, try turning the robot off and on again with the side button, sometimes it is enough to restart like this, as with other electronic devices.
All the best
Very good, I had a question and I wanted to know if you could somehow give me a solution. My conga 1290 when it starts it goes in reverse and stops with the blue and red light flashing with a long beep, I think it may be because the central brush failed because I went several days without cleaning it, and even if I left it in a perfectly clean state it could possibly The part that rotates the central brush has become clogged. I would like to restart it but there is no information for it anywhere. I have called technical service but they ask me for the invoice to process a repair and the problem is that I can't find it anywhere. Thanks in advance, regards.
Hello again Eve,
If you press play, it will clean automatically, going through the entire house. In the mode button on the remote, you access the edge, area, random and deep cleaning modes. On the other hand, there is the manual mode, in which you drive the robot with the arrows, as if it were a remote-controlled car, and the return home mode, in which you send the robot back to the charging base.
A greeting.
Hello Eve, thank you for coming to our website.
Well, we wouldn't know how to say very well, in principle, there would be no reason to do what you mention. Try scrubbing with different scrubbing levels and on different types of floors, see how it does, and tell us.
All the best
Another thing, it says that it has 7 functions, and my remote only has 4 modes, how do I access the others?
Gyro Mode: Cleans the entire house and recharges when finished cleaning.
Auto: The robot will clean the entire house several times even at maximum power.
Edges: with this mode the smart robot will clean the corners of the house and the baseboards that normally accumulate the most dirt.
DeepCleaning: This mode is ideal for cleaning areas more thoroughly. For example the kitchen or bathrooms.
Area Mode: with this mode the robot will stay in an area of 2x2 meters cleaning.
Returning home: with this mode the robot will charge itself again. This mode automatically turns on when the robot runs out of battery or when the robot finishes cleaning.
Manual mode: with this mode the robot will go exactly where you want.
It arrived today and it sucks very well, but when it comes to scrubbing it makes a lot of mess, I put it in mode 1, it throws water at times, other times it doesn't, and it leaves the water and doesn't come back, and wherever it goes it leaves a mess, everything marked soil. Is the machine bad or what should I do to make it clean properly?
Good evening, I wanted to know if there is a problem with the mapping when you have two floors, in my case we live in a duplex and I don't know if the robot can get involved when it comes to going through the two floors.
Hello, Germán, thank you for coming to our website.
No, no problem, Conga 1290 recognizes the house as it advances, the map that it builds in its memory is used to avoid passing through the same places again and/or to know the most efficient route to return home, so it does not influence it that sense. You can easily clean two floors, two different homes, etc., the robot will not get messed up.
All the best
Good afternoon,
I would like to know if the conga 1290 knows when it has to stop cleaning because I set it a day and maybe it will be there for half an hour and the battery runs out. She left him carrying until she whistled. I put it on another day and maybe it lasts 2 hours until the battery runs out. I leave it charging until it whistles. And maybe I'll put it on another day and it runs out in 45 minutes and so the battery doesn't always run out at the same time, I don't understand why when I always leave it charging until it beeps.
They have told me to clean the contacts I have, I do it and I continue doing the same.
Thank you very much, greetings.
Hello, Sonia, thank you for coming to our website.
In the case of the Conga 1290, it may return to base because it thinks it is finished, or because it is running out of battery. Leave the doors wide open and remove any obstacles it may have, and try putting the robot on Eco power (at power level 1), to see what autonomy it achieves this way, and tell us.
All the best
Hello Sonia;)
Well, my son gave it to me for Mother's Day, so I'm a total newbie hehe, but it happens to me like you, the battery only lasts 10 to 15 minutes and I've tried the 3 powers, now I have it being repaired So I don't know what's wrong with him, because he's been doing it to me since the first day, but I couldn't go before they changed it 🙁
All the best
Hi Anni, thanks for stopping by.
In case it helps you, keep in mind that if you bought it online, you have right of withdrawal and, in any case, the consumer and user defense law protects you, and, being a recent purchase, it is under warranty, not only do you have to take into account the two years, but less than six months have passed, so which is presumed, unless proven otherwise, to be an original failure. You can see it in this website of the European Union.
All the best
Hello! We have the conga 1290 and it says that it has remote control with the arrows on the remote control. My question is if we can also direct him when he is vacuuming. I would like to be able to tell him where to vacuum and when, but I don't know if he has that function.
Thank you!!!
Hello, Míriam, thank you for visiting us.
Yes, you can direct it with the arrows to direct it to a specific place, it is something we usually do with the Conga when we want it to clean something in a particular area and we don't want to carry the robot in our hand.
All the best
Hello again. I don't know what I'm doing wrong but I can't deprogram the vacuum cleaner and it keeps coming out of the base whenever it wants, I took out the batteries and pressed the center button when putting them in and nothing. We went on a trip this weekend and even though I removed the batteries from the remote control and unplugged the base, it came out and got tangled in a carpet, thank you.
Hello again, Nuria,
In principle, this should have erased your programming (we understand that nothing will be programmed on the remote anymore). Also try, anyway, turning off the robot and turning it on with the side button. If even so (with nothing appearing on the controller and having already restarted), it continues to happen to you, we advise you to contact Cecotec.
All the best
Well, we bought it yesterday and there is no way to turn it on, it comes out a meter from its base but there it stays and does nothing.
If anyone can advise me what we are doing wrong I would appreciate it.
Hello, Carlos, thank you for visiting our website.
First, check that it has been loaded correctly. To charge the robot, it must be turned on on the side button. When charging, the robot will flash. The first time, it is advisable to leave it charging overnight. Make sure, when you put it on the base, that the terminals of the robot (small metal plates on the bottom) coincide with the plates of the charging base.
All the best
Hello, I have a problem with the operation of my conga 1290 which is a few months old. Once it has finished vacuuming and returns to its base, once loaded, I clean the brushes, sensors and connections perfectly, leaving it connected to its base. If I do not use it after 48 hours, it begins to emit 4 or 5 beeps, the LED begins to flash for a few seconds, and the LED turns blue again. After a couple of minutes it beeps again, over and over again, until I finally have to disconnect it. What is the solution? Thank you
Hello, Diego, thank you for visiting our website.
It is possible that when you do not use the robot for a few days, the robot acts as a charging restart, so it beeps and charges again. If you take it out of the base and put it back in, it would stop doing it. Or if not, a solution that occurs to us would be to clean it more often, perhaps scheduling it.
All the best
Hello. It is normal that my conga 1290, even if it is already charged, it starts emitting several beeps at any time, with the consequent annoyance if that happens in the middle of the night?
Now I choose to turn it off, can this option be deconfigured or the battery will be empty and low when I connect it again?
Hello, Rosa, thank you for visiting our website.
Normally, the beeps and lights on the robot indicate some type of incident. Try restarting the robot on the side button and charging it again (you have to charge it with the switch on). Also clean the sensors, wheels and brushes, in case the problem could be something that the robot detects.
If it is not resolved, we recommend that you contact the brand's Technical Assistance Service, you can do so through this form http://cecotec.es/sat.
All the best
Hello. I have been using it for 2 days conga 1290 and it works well and runs throughout the house (it is small).
But the problem is not how to clean the robot, which I think is very good, the problem is how to clean the robot.
All the dust you previously vacuumed goes back to the floor and into your nose when you have to empty the tank and clean the filter and brush.
Since it is a gift I cannot return it, but it is more work to use this robot (you have to remove everything on the floor so it can clean well, very uncomfortable to clean, it does not fit in part of the bathrooms or under the tables, nor the sofa….) that I, personally, keep a lifelong vacuum cleaner a thousand times….
Hello, disappointed, thank you for coming to our website.
We will try to give you some guidelines in case they can help you. The tank has an opening through which dirt enters it. When removing it, the robot has to be perfectly horizontal, so that the dirt does not fall downwards (or if not, even remove it with the tab that you press down, so that the opening is up, and thus avoid dust to fall). On the other hand, try to empty the tank more or less often, so that the dirt does not overflow and spill out (it has happened to all of us at some point). When opening the tank through the hinge it has, to empty it, do so on top of the dust bucket, this way nothing will spill out.
All the best
Mi conga I put it in automatic mode and sometimes it is cleaning and suddenly the red button turns on and it stops...what could happen to it?
Good morning, I wanted to ask you a question. I bought yesterday a conga 1290 and I have doubts if I have set the scrubbing mode correctly. The truth is that the instructions are not entirely clear... do you just have to press mode 1,2 or 3 and press the center button? For some reason instead of making straight lines he makes them diagonal and forgets to go through two rooms. Any recommendation? Thank you so much!
Hello, Beatriz, thank you for visiting us.
A good option may be to set mode 1, so that not much water falls, but always moisten the mop before scrubbing, to ensure that it passes over the surface evenly. Try to locate the charging base in an area closer to those rooms (or in a central area of the house), to ensure that it reaches them.
All the best
Good afternoon,
A day ago I bought the conga 1290 and I have several questions.
1. I used it and it spent 2 hours cleaning until the battery ran out. I put it on charge and left it for 7 hours since I didn't know it had to be on longer because the manual says it has to be on for 5 hours.
The problem is that the day after charging it I activate it, I start cleaning it and the battery lasts less than an hour. Could it be that I have something wrong?
2. Do you have to set the time and date like a cell phone or is that to program it?
Thank you very much, greetings.
Hello, Sonia, thank you for coming to our website.
The first charge is recommended to be long-lasting (not only in this robot, it is a recommendation that, in general, is repeated in practically all of them). If you have had it for 7 hours, we think it is fine, it is true that sometimes there are even differences in what the manual recommends and what it says on the manufacturer's own website (and it can talk about 5 or 12 hours), but the case is that it is long-lasting.
On the other hand, battery life depends on certain conditions, such as carpets, obstacles, power level used, etc. However, an hour seems like a short time to us, perhaps it has not been charged properly. To charge the robot, it must be turned on on the side button. Clean the terminals (the little metal plates that the robot has underneath for charging, and those on the charging base itself), to ensure good contact. Check that the charging base is firm and well supported, just in case when you put the robot on it, it might move and not charge well.
On the other hand, the date and time is to be programmed, if you are not going to use this function it is not necessary to put them on.
All the best
Hello
We have bought the cecotec 1290 and the truth is we are very happy with it but I took it to another house and I wanted to reset the mapping
How can I do it
Hello, Alberto, thank you for coming to our website.
In the case of the Conga 1290, you have no problem, the map is built as it goes through the home, so you can take it to another house without worrying about anything.
All the best
Hello, I bought the 1290 a couple of months ago, after reading a lot of information (including your great website) and I couldn't be happier with this robot. It has taken a lot of work out of us, I have two small children and a dog and before I had to constantly clean and it seemed like it was never clean and time with my conga I can be more relaxed and have a clean house. Congratulations on your work and keep up the good work.
Hi Marcia, thank you for stopping by and for your encouragement.
The truth is that a robot vacuum cleaner is a great help, it cleans your house without giving you more work than emptying it and doing a little maintenance, and it frees up time to do other things, which is why it is a device that is having such a boom; which has also allowed prices to drop and there to be more and better alternatives.
All the best
Hello! I just bought my conga 1290 and when you put it on charge it only shows a red light that keeps flashing. Could you tell me if there is an error or if it is normal?
Thank you very much!
Hello, Veronica, thank you for visiting our website.
It is recommended that the first charge be long, to ensure that the robot is fully charged. Also verify that the side switch is on, because to charge it, it must be on.
All the best
Good morning, I bought a conga 1290 a week ago, I'm happy but these last two days it has done something a little strange, shortly after starting 20 minutes (in today's case) the battery turned red and stopped, instead of letting it come back to the base, I turned it on again and it started up as if nothing had happened, but if it did this when I programmed it and we were not at home, it would have returned to the base without cleaning. I don't know if he has any explanation.
Otherwise, if you ignore it and turn it on again, it will keep cleaning for a couple of hours, but I'm surprised that this is the second time it's done it in the 5 days since we've had it.
A greeting.
Hello again, Mar.
Sometimes, it is possible that the robot stops and/or shows the red light, not due to battery issues, but because it detects an error or some type of problem. Just in case, try to clean terminals, sensors, wheels, brushes...
All the best
Hello I bought a conga 1290. I have tried it at its minimum power, and I have tried to program it, it does not last more than 1 hour, and I have only managed to get the programming to work 1 time. Furthermore, on the first day, without being scheduled, it left the charging base alone. It's only 4 days old so I don't know if it's normal or if, as I imagine, the robot is not working correctly.
All the best
Hello Mar, thank you for visiting our website.
Try leaving it charging all night and running it at minimum power. I don't know if you have carpets, which would also affect the duration, although the normal thing, even with carpets, is for the duration to be greater than 1 hour. In a few days, the battery should reach its optimal performance, if you see that it continues like this, it may not be functioning properly. On the other hand, regarding programming, you can try to delete it (an easy way is to remove the batteries from the remote control and press the central button), and do it again.
All the best
Hello, today I have used my 1290 for the first time and after going around the house 40 times it does not return to the charging base, the red light comes on as if it has little battery left but it will not charge.
I took the remote control and pressed the house button to see if that works and indeed the conga has gone, but my surprise is that it gets on the base and automatically reverses, turns around, positions itself in front of the base and gets back on, repeating the same pattern over and over again. What can be?? Greetings
Hello, Roberto, thank you for visiting us.
You can try changing the location of the charging base, perhaps the place where it is located right now is not able to capture the base perfectly, or it loses connection at some point.
When the robot climbs onto the base and lowers itself to repeat the climb, it means that, in some way, it had not climbed in the correct position, and/or the robot detects that its terminals have not been properly aligned with those of the base. base. Clean the terminals of both base and robot well, and make sure that the base is well supported and seated, so that it does not move.
All the best
Hello, I bought the 1290 a week ago and I have several questions.
1. I programmed it and now it comes out every day and I can't unprogram it. I've seen all the tutorials but I don't know if I'm doing something wrong but I can't unprogram it.
2.Every time it goes out it always stops in some room and does not return to its base, I don't know if it is because it has obstacles or because it is not going well..
3.If it stops in a room and I turn it on again, does it start from scratch again or does it recognize what it has already cleaned? Does it return to its base in that case^?
Thank you very much in advance
Hello, Sandra, thank you for visiting our website.
To cancel the schedule, you must proceed as if you were going to schedule it and, when entering the schedule, press the up arrow, so that the scheduled day will be deleted. Once finished, press the center button to save. An easy way to erase the programming is to remove the batteries from the remote control and press the center button. When you put the batteries back in, the programming will be erased.
As for the base, verify that it has enough space on the sides and forward so that the robot can detect it. It is also possible that, due to the size and/or shape of the house, in some cases it loses connection with the base and does not know how to return; You can try placing the base in a more central place in the house to see if that is the problem.
If you stop it and turn it on again, it will start from scratch again, and it will return to the base when it detects that the battery is low or when the cleaning is finished.
All the best
Good afternoon, I bought my conga 1290 20 days ago, I accidentally scheduled a day by setting the time and I can't unschedule it. It takes 2 uses and it stops working within an hour and, if I turn it on again, it continues as if nothing had happened. On the other hand, even if we put the automatic program that cleans the entire house, it does not do it if you are not paying attention to closing doors, it passes through the same room several times and sometimes not even once, what could it be? Do you recommend I take it to technical service? Does it charge completely until it beeps, then should the base be disconnected or not? Thank you. All the best
Hello, Nuria, thank you for visiting us.
As we told Sandra, to cancel the schedule, you must proceed as if you were going to schedule it and, when entering the schedule, click on the up arrow, so that the scheduled day will be deleted. Once finished, press the center button to save.
An easy way to erase the programming is to remove the batteries from the remote control and press the center button. When you put the batteries back in, the programming will be erased.
As for the robot's route, you can try relocating the charging base to a more central place in the home and see how that works for you. In principle, if you use the robot more or less regularly, it should always be on its charging base when it has finished charging, this is the recommendation of both this manufacturer and others. Don't worry about consumption, it's minimal.
All the best
Hello, I am contacting you again, I have the conga for 3 weeks, but it hasn't cleaned the entire house, some rooms are always left uncleaned and I don't know how it can be done so that the entire house can be learned at once... it's not always the same, in fact, Every day he takes a different route…
Hello again, Elena.
La Conga 1290 maps as it moves through the house, thanks to its gyroscopic system that works like a compass. He makes right angles and walks through the rooms, but he does not follow a predetermined map, so it is not strange what you indicate that he takes a different route every day.
On the other hand, as for not cleaning all the rooms, what occurs to us is that before finishing, it detects that the battery is low and is no longer enough, and returns to the base to charge (and this robot, unlike other higher-end ones, such as the Conga 3090, the Xiaomi Vacuum 2 or the Roomba 980, for example, does not have charge and continue, that is, it does not know where it has finished cleaning before charging, to resume cleaning there). You can try cleaning at the low power level, to take advantage of the greater autonomy it provides, and see if it can cover the entire house.
All the best
If you detect that the battery is low, can you see anything on the machine? Can I know in some way if that is the reason why he returns to base?
So if it has returned to base due to lack of battery... after charging does it come back out?
If the cleaning is scheduled, can I schedule it to make it more economical? or does it come out by default with your program and that's it?
Hi Elena, when the battery is low, the center button will turn red.
In the case of the Conga 1290, it does not have loading and resuming, that is, it will not go out to finish what it needed (this function is typical of high-end robots, for example, the Conga 3090, the Xiaomi Vacuum 2…).
As for programming, the same thing happens, it comes out by default with the normal power level, it is not possible to configure it, as it can be done in high-end models.
All the best
HELLO, FIRST OF ALL CONGRATULATIONS FOR THE PAGE, IT IS SUPER USEFUL.
ONE QUESTION, MY HOUSE HAS TWO FLOORS, WILL THE ROBOT MAP BOTH OF THEM OR CAN IT GET BACK BECAUSE OF THAT? WHAT SHOULD I DO WITH THE CHARGING BASE, PUT IT ON THE FLOOR WHERE I AM CLEANING? THANK YOU
Hello, Rubén, thank you very much!
La Conga 1290 maps as it goes, and this map that it creates helps it know where it has already cleaned and where it has not, and what is the optimal way back to the charging base. Therefore, there is no problem cleaning two floors or two different homes, there is no problem.
Regarding the second question, simply if you want the robot to be able to return to the charging base when it is finished or when the battery is low, you would have to take the charging base to that floor, if not, it will not be able to do so.
All the best
Hello, good morning, my name is Cristina, last week I bought the robot. conga 1390, everything has been perfect for me until yesterday when I tried the scrubbing mode, they had already told me that on wooden floors, parks and others it didn't leave it very well but that on terrazzo it left it perfect, I don't know if I'm doing something else, I fill the water tank and put the mop applicator on.
First I tried the drop function on medium and since the reflections were quite ugly, I thought it was because it released a lot of water and I lowered the drop function to low, but it turned out just as bad, I don't know if it's because I do something wrong or because it really doesn't look good on terrazzo either, just like on flooring and parquet.
Hello, Cristina, well we couldn't say exactly. In our case, we have tried various terrazzo and porcelain floors and that has not happened to us, but each floor is a world, there is a diversity of materials, roughness, bevels between tiles... Check that the mop is placed correctly, and even Try using the spare one, and try the 3 power levels, to see which one suits you best. In principle, with the lowest setting, it moistens slightly, so that effect you mention should not be noticeable. You can also try slightly moistening the mop manually, before starting scrubbing.
All the best
Hello,
First of all, I would like to thank you for your page, because on many occasions it gives better answers than the manufacturer. I also have the CONGA 1290, and as mentioned previously, being in the base, fully charged, after 2 or 3 days after being there, it beeps 5 times approximately every 3-4 minutes. He also solved it by removing it from its base with the remote control and putting it back. It was put back on charge (pilot flashing) and after 5 minutes it seemed fully charged and went silent. This is especially uncomfortable when it beeps at night...... When I contacted CECOTET they told me that it could be a problem with the motherboard, and a minute later they told me no, that it is too new for that to happen. Solution: Turn off the side switch when fully charged. Nowhere do they indicate that, in fact, they say that you should never touch it, unless you go several months without using it…….
Does this option seem correct to you??? Obviously the useful life of the switch is going to be minimal operating like this, and I am not very clear if it will affect the useful life of the battery or not…….
On the other hand, I can tell you that CECOTEC's after-sales service is simply THOUGHTFUL. Let's hope that nothing breaks, because if so the deadline for action is a minimum of 30 working days (come on, a month and a half until they start doing something.)
Thanks for your help. All the best,
Hello, Ángel Luis, thank you for visiting us and for your encouragement.
If you turn it off, logically you will avoid the beeps, which can be a useful solution, although it is not the most convenient, of course (and you would not be able to program it, for example, if you wanted to do so). Perhaps, if you have bought it online and you are still within 14 days of purchasing it, it would be a good idea for you to make use of the right of withdrawal, and in this way, be able to purchase a new one (see consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, starting from article 68). Or if you purchased it somewhere else, see if you can still return it.
On the other hand, in our opinion, the switch should not have major problems, there are many switches that are used several times on a daily basis and do not break down (always with logical reservations, of course, after all, like everything). , the more it is used, the more likely it is to fail). As for the battery, the manufacturer's recommendation (this one and others) is that the robot remains on the charging base, although in reality, once it has been fully charged, it is not charging, so we do not know very well. whether or not it may be affected by turning it off once charged (we understand that, however, every X number of days you do use the robot).
All the best
Hello, I have several doubts, one is that there are days when its base that is already charged suddenly at any time and only sometimes it beeps and you have to unplug it so that it does not disturb, second, on the first day it covered practically the entire floor that measures 87mts, but the following times at 20-30min. It goes to the base, I look at the app and it says that it still has almost 60% battery and if I hit it again it continues. And finally a question about the manual mode, if it sucks when I use it?
Hello, Paqui, thanks for visiting us. In that case, we couldn't say, we recommend that you contact the Cecotec SAT, so that they can resolve it for you.
All the best
Thanks for your response,
Can I do something to solve the noise problem? Clean the inside of the device or something?
And as for the carpets, could you leave the center brush unpositioned in case you activate the vacuum cleaner from outside the home, to prevent it from getting stuck in the carpets? Or would the fact that the central brush is not in place affect the rest of the wooden floor?
Thank you
Hello again, Karmele.
Removing the brush is only necessary in the case of long-haired carpets, so that it does not get tangled. On other surfaces, it is better to wear it, for greater effectiveness.
On the other hand, as for noise, we couldn't say exactly what the issue is. Check that the filter is properly installed (that it is not a little loose or something, sometimes you have to fit it well) and if you can, try to clean the inside as much as possible. Check that there is no element left inside (it may happen that the robot swallows hairpins, clips, pen caps, etc., a wide variety of types of dirt that can make noise.
All the best
I'm Paqui and in my previous comment I forgot to say that I have the 1390 and that at the moment I'm very happy, I haven't tried scrubbing yet, I'm working on it, I've only had it for a month.
Good afternoon,
My question is in reference to the battery charge. I just received the conga 1290, I put it on charge, with the button on, the button light blinked from red to blue as I read in the manual, which tells me that up to that point everything was correct, the doubt arises when after an hour and a half While charging it has started to beep and the light on the battery button has remained solid blue, from what I have read it takes about 3 hours to charge and 12 hours the first time, so I don't know if it is defective when charging in just 1 hour and a half. Thanks for the blog, it is very useful.
Hi Vanessa, thank you for stopping by and for your kind words.
Normal charging time is between three and four hours. Normally (not only in this robot, but also in others), it is recommended that the first charge be long-lasting, that is, that it be longer than the normal charge (curiously, in this case Cecotec recommends 12 hours on its website, but in the manual, at least, the one we have, it only says 5; in any case, longer than it normally lasts).
However, on the other hand, the robots come partially charged, so that first charge will finish in less time (as has happened in your case). In any case, what it would be about is that, even if it has finished charging, you leave it on the base for longer that first time (there are also those who say that that does not help much, but hey, it is a recommendation that goes so far). this brand like others, so, in our opinion, it doesn't hurt to do it like this, just in case).
All the best
Good morning, we have tried to program the conga 1290 to come out at a certain time every day, but it never comes out. It only comes out when we activate it manually. What can we do?
Hello Magda, thank you for visiting us.
When you save the schedule, the scheduled days should appear on the remote. To record a programming, first check that the clock is set correctly and that the robot is turned on with the side switch (if not, it will not come out even if it is programmed).
On the other hand, when it comes to recording the programming, it is done day by day. First a day is recorded (with its time), saved, then another, saved, etc. The days are in English, for example, today, which is Thursday, would be thu (thursday), and so on the rest sun-sunday, mon-monday, tue-tuesday, wed-wednesday, thu-thursday, fri-friday, sat- Saturday.
When you record each day, the day that is scheduled to work will appear on the screen at the top (if it does not appear, it has not been recorded correctly). If you have several days scheduled, all of them will appear above.
In addition to following the indicated steps (you can watch the video above, in the corresponding section), point the controller at the robot and press the central button, as stated in the instructions; The robot should beep to confirm that it has saved the programming.
All the best
Good morning,
I have bought the Conga 1390 and I have two doubts.
When I start it from work it gets stuck in some carpet. In any case, I have read that to brush the carpets well you have to remove the central brush. What happens if I remove the central brush while doing the whole house? rugs and not rugs?
For a few days now, it has started to make more noise than normal, the only thing that could have happened is that when cleaning the filter, I forgot to put it back in, and I cleaned it without a filter. Can it have anything to do with it?
Thank you
Hello Karmele, thank you for visiting our website.
What you say about carpets depends fundamentally on the type of pile they have. The robot can normally go over many carpets with the roller on, but it is recommended to remove it for long-pile carpets, to avoid tangling (when rolling, the roller could get tangled in the hairs).
Regarding the other issue, we understand that it could have something to do with it, since the filter acts as a barrier so that dust and dirt do not escape where they should not, which could be the cause of the noise.
All the best
HELLO, I LIKE THIS ROBOT BUT I CAN'T DECIDE ON IT OR HIM CONGA 1390. WHAT ARE THE DIFFERENCES??
Hello, Raúl, thank you for visiting our website.
They are basically the same, the difference is that the Conga 1390 you can connect it to Wi-Fi, and therefore, manage it through an app on your mobile, making it more comfortable and versatile (you can start it from wherever you want, and whenever you want). But, otherwise, it is the same, so your decision will depend on the price difference they have at that moment and whether you are interested in controlling it in this way or not.
All the best
Hello, I finally spoke to Amazon, it was impossible to program it, and they sent me a new one, which I programmed today for the first time and it worked the first time, and when I did a second test and I programmed it again and it did not leave the database ...I have a question...do I have to delete the previous program for the same day before programming the same day or is it okay to simply change the time?
Hi Elena, we are glad you have solved it now.
In principle, it should be enough to change the programming time. However, it is best to delete the previous program, so that there are no doubts, since it can only be programmed once a day (we have not tried to do it as you have done, but this way you avoid messing up with the previous programming). .
A quick way to delete all the programming is to remove the batteries from the remote control (it is possible that once you do this, you will have to press a button to clear the screen), and thus you start from scratch.
All the best
Good morning, I just bought the conga 1290, but I don't understand it well, I have several questions:
1.- How do I put it into operation, first select power and then mode?
2.- When I want to mop only without water, which mode should I use vacuum or folding.
Thank you
Hello, Maria, thank you for visiting us.
You can do it in any order you want, on the controller you choose one thing first and then the other. You can also simply use the center button to start it in automatic mode.
On the other hand, to mop, you put the liquid tank in without water, and start the robot to vacuum normally (the robot will vacuum up the dirt and mop at the same time).
All the best
Hello again, confirmed, everything on, correct date, I want to program one day a week...for example today, I enter programs, I choose day, in English, I confirm with the center key, I set the hour and its minutes, I confirm with the central key...and here I think the problem arises...in a post you say that you have to press the central key again to confirm and when you press it...it takes you to the next day in programming...tomorrow...and now what I give….because if I give it again, it schedules two days…..how do I get out of the schedule?
In any case, looking at the remote control it tells me the scheduled days and hours and then he does not go to work that day and at that time even though the remote does show that this position is...
Hello, Elena, when you are programming the days, to exit (when you have finished and recorded), you press the programming button again.
We don't know if you may be missing a step in the middle, in case it can help you, we have prepared a small video made with a Conga 990 series that we had on hand, which is programmed in a similar way. You can see it in https://youtu.be/VkvNJXfCruQ. Anything, you tell us.
All the best
Hello, I'm sorry to be annoying, but I have followed the steps in the video, the explanations you have given and the conga It does not go to work when it is scheduled, it beeps as if it recognizes the order but then it does not do so... on some occasions it coincides and starts working on the appointed day or time... is there some trick or could it be defective? In Cecotec it does not work. They are helping us at all despite having called twice
THANK YOU
Hi Elena, don't worry :-).
Verify that the clock is set correctly and that the robot is turned on at the switch (if not, it will not come out even if it is programmed).
On the other hand, when it comes to recording the programming, it is done day by day. First a day is recorded (with its time), saved, then another, saved, etc. The days are in English, for example, today, which is Thursday, would be thu (thursday), and so on the rest sun-sunday, mon-monday, tue-tuesday, wed-wednesday, thu-thursday, fri-friday, sat- Saturday.
When you record each day, the day that is scheduled to work will appear on the screen at the top (if it does not appear, it has not been recorded correctly). If you have several days scheduled, all of them will appear above. We just did a programming test following these steps, and it did it perfectly. However, if you have any other questions, let us know.
All the best
Thank you very much for the information...I've had it for 1 week and we haven't been able to program it to come out on the set day or at the right time...sometimes I think it doesn't even know what day it is on...I've already seen all the tutorials and I don't know what it is. What am I doing wrong... is there some trick or reset... or something...
Hello again, Elena.
Try this, when you record a schedule, in addition to following the steps indicated (you can watch the video above, in the corresponding section), point the controller at the robot and press the central button, as stated in the instructions ; The robot should beep to confirm that it has saved the programming.
All the best
Hello, I have a couple of doubts…can you put the base of the conga under the sofa? It enters without difficulty...and another question...do the long curtains that reach floor level have to be removed? Do they bother you when passing by?
Hello, Elena, thank you for visiting our website.
As for the first question, it is possible that it works, it is all a matter of trying it (to give you an example, we have the base of a robot under a piece of furniture in a hall, and it has never had problems detecting it, but perhaps the sofa , which is wider, causes more difficulties when detecting it).
As for the curtains, we have never had problems with them either, with various robots (which does not mean that they cannot have them...); In any case, of course, it doesn't hurt to make your job easier :-).
All the best
Hello, we have bought a Conga 1290 series and we would like to know how the magnetic stripe works, thank you…..
Hello, Carlos Javier, thank you for visiting us.
The magnetic strip is to be placed in the place from which you do not want the robot to pass, and it will function as a barrier for it (for example, to prevent it from entering a room, a pet food area, etc.) .
All the best
Hey.
I bought one Conga 1290 recently and when I put it on charge it stays on the red light and I can't get it to work. I have to wait at least 5 hours. What to charge? Because I've had it for at least a couple of hours and the battery light doesn't come on.
I hope you solve this problem for me.
Thank you
Hello, Jorge, thank you for visiting our website.
Check if the side switch is on when charging, because if not, it will not charge. The pilot light should light up.
All the best
Hello, yes the conga It hasn't finished cleaning, does it come back out after charging?
Hello again. My problem is not that the battery runs out. The problem is that it beeps and stops wherever it is but not due to lack of battery since it is full and if I press the button again it starts working again. Thank you for your time
Hello, Esther, we tell you some more possibilities that you can try:
1) Let the robot do a full charge cycle overnight.
2) Place the charging base in a place that is 1 meter apart on each side and 2 meters in front.
3) Put Eco mode on and let the robot run without many obstacles.
All the best
GOOD MORNING, I WANTED TO ASK IF I HAVE PETS, IF THIS ROBOT IS GOOD OR BETTER I SHOULD CHOOSE ANOTHER LIKE IT CONGA 1090 ??
Hello Tales, thanks for visiting us.
This robot is suitable for homes with pets. However, what you point out is also true, that there is a model, the Conga 1090, designed specifically for these needs, with a special brush. It also depends a little on the amount of hair that is generated, if it is more or less voluminous, perhaps the 1090 is better for you.
All the best
Good afternoon. I bought a conga 1290 and I have a question. I don't know what's wrong with him conga. I put it into operation and after approximately 30 minutes of cleaning it beeps and stops and stays in the middle wherever it is... What's wrong??? I'm thinking of returning it and on the other hand it doesn't do the whole house, sometimes it does one room 20 times and another room doesn't do it... it doesn't do the mapping and all I have to do is go closing the doors so I can do the whole house but obviously when I'm not at home I can't do that...what should I do???? reset???? I would appreciate an answer since I am a little fed up. thank you
Hello Esther, thank you for visiting us.
The battery should last longer, since it has a range of 160 minutes. Check if it is charging properly, and that when it does, that the side switch is in the on position.
As for mapping, you can try changing the location of the charging base and resetting (turning it off and on with the side button) the robot, in case it has any problems with the current situation.
All the best
Good,
First of all, I congratulate you on the website, I find it quite useful and explanatory.
I have had the Conga 1290, and in general I am very happy with how it works. I think it is a great invention that provides great savings in time and effort when cleaning the house. Although I think there is a lack of more detailed information in the manual.
I pose some questions to which I cannot find a solution, in case you can clarify them for me:
1st I have the robot programmed 3 days a week and it starts on time without a problem, but there are times when it returns to its base before having vacuumed the entire house (having only been operating for 30 minutes), even though it has enough battery (since it goes with the blue light)?
2nd Sometimes in 40-45 minutes of operation it runs out of battery, it returns to the charging base and, once charged, cleaning does not continue. Is there a way to schedule it to finish the job?
3rd When the robot is programmed...In what mode does it clean the house? Is it in Automatic mode by default? In the programming interface I do not see an indicator of the operating mode it uses when programming it.
Thank you very much in advance.
Greetings.
Hello, Merche, thank you for visiting our website and for your encouragement.
Regarding the first thing you mentioned, perhaps the robot interprets that it has already finished its work (that it has already cleaned the entire house) and that is why it returns. Perhaps a room at some point does not recognize it well, and does not understand that it has to enter, so, when it considers it has finished, it returns to its charging base (from what you say, there are times it does and times it does not). ). We don't know if it always happens with the same rooms...
On the other hand, this robot does not have charge and continue, so once it charges the battery, it does not resume cleaning where it left off. It would have to be started again, for a normal cleaning (or scheduled another one).
As for the other issue, when you program the robot, you do not choose a mode, but rather the robot, by default, will go out to clean 100% of the surface, and when finished, it will return to its charging base.
All the best
Good afternoon,
I ask you again for help. You respond so quickly that it is a pleasure.
When the Cecotec 1290 is in the standby base, what color does the battery symbol appear in? In my case it is always green…. Is that so or should it be turned off?
Thanks again and best regards
Hello again, Esther.
This already depends on the manufacturer, in some, when the robot is in standby, the lights turn off (or keep, for example, only one light on the base), while in the case of the Conga, Its on; While charging, it flashes and when finished, it remains solid.
All the best
Good morning,
We have purchased the Cecotec 1290 and in general, we are very happy, but it happens to us that when it is on the base, after two days of using it it starts beeping. It seems that it moves from the base because if you push it back it stops beeping and starts charging... We have placed it next to the wall of a room and I understand that it should not move because it is well seated. I don't know if you can help me.
Greetings and thank you very much for your great page that is very helpful.
Hello Esther, thank you for visiting our website and for your kind words.
From what you say, we understand that the robot does not charge correctly when it is on the base (as you already know, for it to charge it must be turned on, on the side switch it has). Try to clean the terminals of the robot and the base well, and move it, in case, for whatever reason, there is a millimeter unevenness in the place where it is now, which means that the robot cannot be positioned correctly on it. It may also be useful to secure the base with double-sided adhesive tape, so that it does not move.
All the best
Hello, good afternoon.
I have the 1290 model and I don't understand the instructions very well: the standby button, suspension, since my robot does not seem to have these functions, only the touch button when I press it the machine starts working and if you press it again it stops for.
When I put it on the charging base, the touch power button does not appear lit but rather the battery button, I don't know if since it is programmed and this button is not lit and
not being able to turn it on (since it starts up) it will work at the programmed time.
Another question would be: if the water runs out during scrubbing, do you press this button, load it again and then? Do you press again and continue where you left off?
I agree with other users that the instruction book does not clarify all the questions about operation, I am thinking of becoming a YouTuber to help other users understand them.
Thank you very much.
PALOMA
Hello, Paloma, thank you for visiting our website.
Well, the truth is that, in our experience, these manuals are much more complete than those of other alternatives (there are even some cases in which only a quick start guide comes, without any other manual). But it is also true that many times, the manuals do not specify some aspect well, or they take things for granted that users do not have to know. For our part, we will try to explain it, but if something is not clear, do not hesitate to contact us again.
In the case of the Conga 1290 there are two buttons, one, the one at the top, which is used to activate and start the robot, and to pause it. Additionally, there is a side switch that must be on for the robot to work, and to be able to charge it (if it is not on, it does not charge). The usual thing, when the robot is not working, is that it is in its charging base, with this side switch on; The robot will be in stand-by (consumption is minimal).
When the robot is programmed, even if it is on stand-by, it will start working at the time you have programmed it. When you record a schedule, in addition to following the steps indicated (you can watch the video above, in the corresponding section), point the controller at the robot and press the central button, as stated in the instructions; The robot should beep to confirm that it has saved the programming.
As for the other question, no, the robot will not continue where it left off, you would have to put it by hand. Furthermore, it is recommended that charging is not done with the wet tank in place, as this could damage the charging base.
For the same reason, you have to be careful when leaving it programmed to scrub, because the robot could return to the base to charge. If you want to program it to scrub, the solution to this may be to remove the charging base, so that it cannot go to it.
All the best
Hello, I would like to ask you a question, in the conga 1290 there are two types of tanks, one I suppose is for scrubbing and mopping and another that is only for vacuuming???. If I want to put only the mop, I put this one first without water and if I want to vacuum only the large tank?? And another question, how can I change the three power levels on the remote control??? I am referring to the aspirated one.
Thank you very much
Hello, Carmen, thank you for coming to our website.
Indeed, you have the water tank, which you can use to scrub, or just with the mop, without adding liquid, to polish (you can add a little mop spray, for a brighter effect). On the other hand, when you scrub (or mop) you also clean solid dirt at the same time, and store it in the corresponding compartment.
As for the power levels, by clicking on the Power button at the bottom of the controller, you change between them, from 1 to 3.
All the best
When should I pick it up to clean it, when is it on the base or do I take it out with the remote control? And I bought magnetic tape on Amazon to have extra and it doesn't recognize it,
Hello Mari, thank you for visiting our website.
Whatever you want, there's no problem picking it up when it's on the base. Regarding the tape, we do not know if the one you purchased is compatible, since it may happen that in some cases it is not.
A greeting.
Hello, good afternoon. I just bought it Conga 1290 and I have a doubt about it, although I have read some previous comments it has not clarified my doubt. I have a house with two floors, if I put the charging base on the lower part and the robot maps that floor, when I raise it to the upper floor, do I also have to raise the charging base for when I finish cleaning? ?. Will it make me an independent mapping of the top?
All the best
Hello, Antonio, thank you for visiting our website.
The mapping made by the Conga 1290 does it as it progresses, to know what it has cleaned and what it still needs to clean. This way, there is no problem if you have 2 floors (or if you take it to another home), because it will create the map as it goes through the floor it is on. On the other hand, if you want it to return to the base when it is finished, yes, you have to take it to the floor where the robot is.
All the best
Good morning, I just bought the 1292. I have a question: Can you put a diluted product in the water tank for scrubbing? Thank you.
Hello, Juanillo, thank you for visiting us.
Yes, you can add some non-corrosive, non-foam floor cleaner, in a small proportion (keep in mind that the tank is much smaller than a bucket), for better cleaning.
All the best
Hello, I recently purchased a conga 1290 and the truth is that it is a quite successful product and I congratulate you for it. I have a large apartment and it passes through each room repeatedly. My question is, does it return to its base when it detects that it has already cleaned the entire house or simply when the battery is about to run out or do you select it through the remote control, thank you.
Hello, Diego, thank you for visiting our website.
That's right, the robot has Memory Control, so it knows where it has cleaned and where it hasn't, so when it finishes cleaning, it returns to its charging base.
All the best
Good afternoon. Thanks for helping us. I bought it a few weeks ago conga 1290, but I feel a little choff. I don't know if it's bad or I don't know how to handle it. I scheduled the schedule, the cleaning days, but when I get home, it is never on the road, but in different parts and it is never stuck. When I see it I hit the power button and it starts again. What am I doing wrong? Thank you
Hello Sonia, thank you for visiting our website.
Normally, when a robot vacuum cleaner is not able to return to base, it is usually because in the location in which it is located, it is not able to locate it adequately, or it is not able to do so from all angles.
Check that you have it in a place where it has enough space (1 meter on each side and 2 meters and forward). Sometimes it also depends on the location within the room, and it may work better if it is not located near a door or a corner; nor, if possible, under or near furniture, or in long, narrow areas. You can also try changing its location, in case in the current position, for whatever reason, you are not able to capture it from all angles.
All the best
Good afternoon.
I hope you can help me. They gave me one conga 1290 and I don't know if it loads correctly.
I put it on charge, the power button is off and the battery changes color...in about 15 minutes it beeps and the battery remains solid blue.
If I put it on clean start for about 10 minutes... the power button goes from blue to red and the robot returns to its base where the same thing happens again... in about 10/15 minutes the battery goes from some colors to solid blue.
I don't know if it doesn't load correctly or if I'm doing something wrong.
Thank you
Hello Trini, thank you for coming to our website.
Possibly, if we have not misunderstood, the problem is that to charge it, the switch must be in the on position (if it was off, that will be the problem).
On the other hand, check that the charging base is well supported on the wall, so that it does not move when the robot is placed on it (it is also advisable that the robot be the one that is located on the base, instead of place it by hand). Also, to achieve correct charging, it is good to clean the terminals (the small metal plates through which it is charged) with a cloth on both the base and the robot itself at the bottom. We hope we have helped you.
All the best
Hello. A few weeks ago I bought a conga 1290, and I have a problem, the device does not stop beeping when it is in the base, after having charged. It spends hours emitting 5 beeps in a row. It also doesn't let me program it. I managed to set the time as soon as I bought it, but now the buttons to program it do not respond. Any suggestions for both problems? Thank you.
Hello, Silvia, thank you for visiting our website.
Normally, the beeps and lights on the robot indicate some type of incident. Try restarting the robot on the side button and charging it again (you have to charge it with the switch on). Also clean the sensors, wheels and brushes, in case the problem could be something that the robot detects.
If it is not resolved, we recommend that you contact the brand's Technical Assistance Service, you can do so through this form http://cecotec.es/sat
As for programming, you can watch this video in case it helps you. Once the programming is configured, remember to point the controller at the robot and press the central button, as indicated in the instructions; The robot must emit a beep to confirm that it has recorded the programming (it is not explained in the video).
All the best
The same happens to me! And I'm considering returning it, because I don't see a solution. When it has been in the charging base without using it for 2-3 days, it starts emitting series of 5 short beeps and the light is solid blue. The first time I changed the charging base in case that was it... but I don't know why it could be! Even and he has all his brushes clean.
Any solution?
Hello, Patricia, thank you for visiting our website.
That may mean it has been downloaded. Check that the robot is connected (that is, the side switch is on, if the robot is off, it does not charge) and the charging base is plugged in, and that the robot is correctly positioned on it.
All the best
Hello! Buy one conga 1290 a week ago, I put it on for 2 days and today it won't start, the red button turns on and it doesn't work, it only comes home if I press the return home button, because it's loaded... What should I do? Can it be reset? What error could it be?
Hello, Lola, thank you for coming to our website.
When the robot lights up red, it is due to some type of incident, which may be a low battery, or also other types of errors, such as in the anti-collision sensors, in the wheels, in the brushes... The most common is that it is due to a blockage of the brushes. Check if any hair or anything is stuck in them, and clean the wheels and sensors with a soft, damp cloth, as explained in the maintenance section of the manual.
On the other hand, try restarting the robot on the side switch, and put it on charge (taking into account that the robot must be on to charge).
All the best
I was very happy with myself conga 1290, one day I tried scrubbing and since then when I sweep, it makes an abnormal noise when it turns or when it brakes. If it goes straight it doesn't. I have checked the tank and brush and they are empty. Any idea what it could be?
Hello, Elena, thank you for visiting our website.
Well in principle it should have nothing to do with scrubbing. Normally, when a robot makes a noise under certain circumstances when moving, it may be because something is stuck somewhere. You can try to dismantle all the brushes, the central one and the sides, and thoroughly check that they have nothing, and clean them well of hair, in case they could cause any blockage.
All the best
Hello, I would like to know if the conga Model 1292 could clean 2 floors, that is, if it somehow saves the mapping of the two floors for a duplex-type home.
Thanks! All the best!
Hello, Victor, thank you for coming to our website.
In the case of the Conga 1292, the navigation system is gyroscopic, and creates the map as it moves; therefore it does not save the maps of the two floors, and it has no problem vacuuming two different floors.
All the best
Hello, I bought a conga 1290 and I sent it to my mother in another city, she told me that she couldn't get it started (first time), the whole time it was on a red light, until she hit a button on the right of the robot and it started carrying the light flashing, since I have not been able to see the robot, I wanted to know which button it refers to because I have seen tutorials and nothing comes out of any button on the robot, I have to say that with the charge that the robot had, it worked, thank you very much
Hello, Eva, thank you for your visit.
Some robots, including this one Conga 1290, they have a switch to turn them on and off, which must be the one your mother is referring to. The button must be in the on position not only to work, of course, but also to charge it, otherwise it will not charge (generally, the red lights indicate the existence of some type of error, which is detailed in the manual ).
All the best
Good morning
We have bought a Conga 1290. We like how clean it is, but when it comes to programming we are not able to get it right. We've seen the tutorials, but it doesn't start when we tell it to. We are a little… fed up, we don't know what to do anymore. We don't know if there is something wrong, because we have followed the instructions several times already.
Is it possible that the robot is wrong?
Thank you
Hello, Elena, if you have already seen the tutorials, we imagine that you have already followed the procedure to configure it step by step (you have the video in this same article, a little higher). However, we will try to explain it here, just in case there is any aspect that is not understood. It is possible that you are missing the last step, which is not fully explained in the video, but is explained in the instructions.
To configure the schedule, there are two steps, on the one hand, you set the time and day of the week you are on at that moment (for example, today is Tuesday the 15th at 15:50 p.m., we would choose the time: 15 p.m., then the minutes, 50, and then Tue=Tuesday; the days of the week are in English: Sun=Sunday, Mon=Monday, Tue=Tuesday, Wed=Wednesday, Thu=Thursday, Fri=Friday, Sat=Saturday).
To set the time, as the video says, press the time button for several seconds, with the down arrow you change the hour and with the right arrow you change it to minutes; Once these have been chosen, change again with the arrow to the right, and choose the day of the week you are on). Finally, it is confirmed, the time and day are recorded, by pressing the time button again.
When you have finished setting the time, see if it has been recorded, or for some reason it has not.
Afterwards, the programming is configured by pressing the corresponding button, and choosing the days and hours for which it is programmed, moving with the arrows, in a similar way to the previous one. First you choose the day, and record it by pressing the central button, and then you choose the hour and minutes, and record it in the same way. The day will remain fixed, without flashing.
Once configured, point the controller at the robot and press the central button, the robot should emit a beep to confirm that it has recorded the programming (perhaps you are missing this step, which is not explained in the video).
All the best
So every time we want to change the programming, we should start by entering the current date and time?
Sorry, so many questions.
And if we wanted it to not work on Saturday and Sunday, how would we do it?
Thanks and best regards
Hello, Elena, don't worry, that's what we're here for, to try to answer your questions :-), and sorry for not having explained it well.
The current date and time are only set the first time, there is no need to do it every time the programming is changed, if you already have it set, you don't have to do it again.
To change the programming, the procedure is, as the instructions say, enter the programming mode, and move with the left/right arrows to choose the day from Monday to Sunday; then click the up arrow to cancel that day, and when it is finished, press the programming button again.
If you want to know what days you have programmed it, you can press the programming button, and it will show you the days programmed permanently, and the day closest to the current one (the robot's next output) flashing.
If you do not want me to work on Saturday and Sunday, you have to schedule the rest of the days, from Monday to Friday and not those two days. Any other questions, do not hesitate to ask.
All the best
Hello, I recently purchased the conga 1290 I have it in a room and at night the light bothers us and I turn it off. I don't know if it could be bad for its operation but it is the only space I have to let it not bother me. Thank you
Hello, Ana, thank you for visiting us.
We understand you perfectly, we've been through that too :-). In our case, the solution was to cover the light in some way (putting a cushion in front of it, for example). But if it still bothers you, there is no problem turning it off and on. It is not recommended, since in principle, it must always be connected to its charging base, but the robot can handle it (we would say that like any electronic device, you can turn them on and off many times and there is no problem, which does not mean that be ideal).
All the best
Hello
I just purchased a Conga 1292 and I see that the instructions do not resolve all my operating doubts. I have watched all the tutorial videos I have found and I have read the instructions, but they do not define the meaning of the robot's light signals, and its behavior since I do not know what state it is in at all times.
For example, by pressing "play" on the robot or remote control, the button color is solid blue. In full operation, it stops vacuuming by moving and the "play" button on the robot turns red, with the battery indicator off (as if it has a charge). I don't know how to interpret this, if the process has finished or if the dirt tank is full, since I stop it and empty the tank, and turning it on it works again, without knowing if it starts again or continues the previous one.
I also don't know when to know if the water tank has been emptied, or the dirt tank is full, and if it has a sensor that warns you.
I also don't know if the remote control has warnings, such as the one where the "Play" button changes color...
For now this...
All the best
Hello, Juan, thank you for visiting our website.
In general, when the robot is in operation and it lights up red, it is due to some type of incident, which may be a low battery, or also other types of errors, such as in the anti-collision sensors, in the wheels, in the brushes. … The most common is that it is due to a clogged brush. Check if any hair or anything is stuck in them, and clean the wheels and sensors with a soft, damp cloth, as explained in the maintenance section of the manual. The robot will provide you with the warnings, through lights or beeps, it does not warn you through the remote control.
On the other hand, no, the robot does not have any indicator to warn you that the water tank is empty, or the dirt tank is full.
All the best
Hello. You want to know how the first charge is done. Thank you
Hi Fibi, thanks for stopping by.
For the first charge, it is recommended that it be long-lasting, about twelve hours, so you can leave it charging overnight, for example. As the robot will come with some charge, simply plug in the charging base where you are going to place it, leaning on a wall, turn on the robot and press the button on the house, so that it goes to the charging base. If it does not have enough charge, place the robot in front of the base, with the terminals (which are two small metal plates underneath), and push it slowly until it is placed on top of the terminals of the base, and it will begin to flash, to stop indicate that it is charging.
All the best
The magnetic strip, what is it for?
Hello, Javier, thank you for visiting our website.
The magnetic strip is to be placed on the floor, for example, at the entrance to a room, to prevent the robot from accessing that area.
All the best
How do you put the magnetic strip on it?
Hello, Rocío, thank you for your visit.
The magnetic strip is to be placed on the floor, for example, at the entrance to a room, to prevent the robot from accessing that area.
All the best
Hello, we have just launched our Conga 1290, and it seems to be working. I have to say that the instruction book it comes with is one of the most regrettable I have seen on the appliance market. It is not explained how to use the robot, it only describes assembly, disassembly and parts. It would be you. Would you be so kind as to tell me who can explain to me how each mode works, what the home button is for, how to set the programming and what each of the two types of tank-compartments it has is for? Where can I find operating instructions?
If I can't make it work knowing its possibilities, I will have to return it, of course...
Thank you
Hello Julio, thanks for visiting us.
Perhaps instruction manuals are one of the pending issues for robot manufacturers in general, in our case, we have already seen a few, and the Conga It's not the rarest, you can be sure :-). In any case, perhaps due to the existence of the Internet, it seems that, in general, they do not extend as much as they should, to explain all the functions. In this case, in the manual, in the cleaning modes section, it explains it to you, but it may not be very clear, so we try to clarify it for you:
The little house is to send the robot to the charging base. Although it returns by itself when the battery is below 15%, you can send it from this button whenever you want.
The center button is to start or stop the robot.
If you press play, the robot will use its gyroscopic navigation, covering 100% of the surface. This will be the most common cleaning mode.
On the other hand, on the controller you also have the Mode button to choose other robot modes:
Mode 1 (edges), in which the robot will be attached to the walls, to clean the dirt that usually accumulates in corners.
Mode 2, area, to clean an area of about 2x2 meters.
Mode 3 (random), in which it will clean randomly.
Mode 4 (deep cleaning), for a deeper cleaning.
In addition, you have the scrubbing mode. Next to the mode button, you have the button that allows you to set the scrubbing levels, Low, Medium and High.
The arrows on the controller also help you direct the robot as if it were a remote-controlled car, which would be manual mode.
On the other hand, to schedule it, you first have to set it to the time, and then set the time at which you want it to clean the days you set.
First, you set the time by pressing the button next to the Mode, for 3 seconds, you choose the hour with the down arrow, you change to minutes and choose them in the same way, and you change to days you choose what day of the week you are on ( are in English: Sunday-Sunday, Monday-Monday, Tuesday-Tuesday, Wednesday-Wednesday, Thursday-Thursday, Friday-Friday and Saturday-Saturday). To record the time and day, press the button next to Mode again.
Next, to set the programming, press the button at the top left for 3 seconds, and set the hour and minutes in the same way as setting the time, with the arrows. To confirm programming, press the center button. In this video you can see it step by step https://www.youtube.com/watch?v=yl0eMMXc2Zo&feature=youtu.be.
All the best
Hot or cold water for him Conga 1290?
Hello, Ayala, thank you for visiting us. You can use cold or hot water (but not too hot, rather lukewarm :-)).
Greetings and Happy Holidays
It is essential to have the base and the vacuum cleaner conga 1390 series plugged in once it is already charged, thank you, greetings
Hello Mercedes, thanks for visiting us.
The general recommendation for any robot vacuum cleaner is to always keep it on its charging base, even if it is already fully charged (consumption is minimal, so don't worry).
If it is not going to be used for a long period (for example, 3-4 weeks), it is recommended to disconnect the charging base, and you could even remove the battery, which in the case of the Conga 1290/1390, will come in a compartment at the bottom of the robot, next to the steering wheel, with two screws. In any case, this is an operation that must be done very carefully, so as not to damage the cables or connectors (you can see This Video of 3090 to give you an idea), so it should only be done under each person's responsibility.
All the best
This robot is very good, I bought it a few weeks ago and I am very happy with it. I had an Excellence 990, which I gave to my parents, the 1290 is similar, but much better, especially when it comes to navigation, it is much tidier, and so I have an impeccable house, I am delighted.
Hello, Leyre, thank you for your visit.
Yes, the CongaStarting with 1190 they have a more advanced navigation system, which allows them to map the house, so that no corner is left uncleaned. That is one of the great advances they present compared to the previous generation, in addition to greater suction power, more configuration possibilities and an even more perfected scrubbing system.
All the best
Hello, everything they say is true but the fact that it has an autonomy of 160 minutes is not real, at least in mine, I have had it for a month and it does not last more than 50 minutes, so I understand that they are deceiving us. that sense.
Hello, Valeriano, thank you for your visit and for sharing your experience.
The 160 minutes are the brand specifications. As always happens, whether we are talking about robot vacuum cleaners, mobile batteries or vehicle consumption, consumption (in this case, autonomy) is usually measured under ideal conditions.
In the case of the Conga 1290, has 3 power levels, Eco, Normal and Turbo. Logically, the higher the power, the less autonomy, so the 160 minutes could be reached in Eco mode, not in the normal mode with which it usually comes out. On the other hand, if you have carpets in your house, the Turbo mode will apply there, which will also reduce that autonomy, the same thing that happens the more obstacles it has in its path. We hope we have clarified your question.
All the best
Congratulations on your website, which I discovered when I was looking for the latest sled vacuum cleaner that we have at home. I have also recommended your website to friends when they have asked me for references on this topic.
I think the work you carry out in yours is very serious, due to the recommendations and evaluations.
The case I am asking you about has to do with the need to buy a robot vacuum cleaner to keep the house clean.
We have a son with an allergy to the two types of mites common in our homes. For this reason we have bought a Cecotec 1292 at a good price taking advantage of Black Friday, but we are considering its return.
It seems that the brand is reliable, in addition to being Spanish, it works very well and at reasonable prices.
Searching for information on the web about tips for the first battery recharge, I remember your website and that I consulted it at the time.
Both on your website and on others I discover that there are Hepa filters and EPA filters.
I even notice that there are lower-end models that have a Hepa filter compared to higher-end models that have an Epa filter. This is the case of the 1090 model with a Hepa filter and the 1292, with greater features since it includes mapping, which has an Epa filter.
I have spoken to the brand's customer service, but I don't know if they are rigorous in their explanations or if they just tell me about giving attention without further ado.
I need you to please guide me a little. I thought that perhaps the 1292 is not so different from models like the 1392 and the 3090 (which uses Wi-Fi, which we don't need), that it does have Hepa filters.
Thank you very much and greetings.
Hello, I., thank you very much for your words and for your recommendations, which give us a lot of encouragement, it is a pleasure to have readers like this.
As you may have seen in our article https://www.miaspiradora.com/blog/los-filtros-hepa-la-guia-mas-completa/Within high efficiency filters, there are levels, depending on the percentage of microparticles of dust and mites that they are capable of trapping. The EPA, which range from 10 to 12, the HEPA (H is for High), which range from 13 to 14, and then there would be the ULPA, which are already oriented towards professional issues, in which the maximum is required. level of cleanliness, such as laboratories, operating rooms, etc. This is established by a European norm, so it is a standard.
According to the data that the brand gave us at the time, the efficiency of the filters in the robot range Conga It is between 99,7% and 99,9%, according to which they would be between EPA 12 and HEPA 13. As you say, there are some lower models that equip HEPA filters (such as the 1090), and other higher ones that have EPA ( According to the information we have, from 1190 to 1390 they have EPA filters, and you would have to go up to 3090 to have the HEPA filter). The difference is small, so possibly it would have been better to equip all of them with a HEPA filter, but the fact is that they have not done it that way.
In the case of people with allergies, of course, the HEPA filter is most recommended. However, according to the information we told you, in this case it is a high EPA (well above EPA 10, with 85%, or EPA 11, with 95%, and close to HEPA 13), in fact even some vacuum cleaners are advertised as HEPA 12. In short, according to this data, the 1290 has a good level of microparticle interception, very close to that of the others Conga equipped with HEPA, but if you want to go a little further in terms of environmental purity, you should opt for the latter.
All the best